At My Medical Department, we believe in forging true partnerships with our clients. Our specialised medical knowledge and unwavering support empower them to achieve their goals, ensuring that together, we navigate the complexities of healthcare with confidence and expertise.

My Medical Department has been a vital partner for Bayer Pharma UK, consistently providing ongoing flexible medical support.

“Over the years, their services have expanded to include medical advisor support and crucial assistance for important ad hoc projects, along with comprehensive end-to-end copy approval work. They have adeptly managed large volumes of copy approval work, consistently completing their reviews well within our agreed-upon service level agreements. Their ability to work across multiple timezones, spanning the UK, Australia, and Latin America, has proven to be uniquely helpful for around-the-clock support. Their highly skilled and experienced teams consistently make themselves available when required, demonstrating their dependability as a trusted partner.”

Joep Hufman
UK/I Medical Director
Bayer Pharma UK

I would recommend them as an agency for companies looking for effective and proactive solution providers

“Astellas UK partnered with My Medical Department for the last two years. We approached several suppliers and were impressed with My Medical Department’s service offering. Not only were they able to come on board and support us with every aspect of Copy Approval work. Their team have the capabilities to step in and offer Medical support when required. Our initial partnership was very successful, based on this their support was expanded to include the European and Global part of the business. My Medical Department are extremely knowledgeable about the ABPI code and will take a solution focused approach. Since partnering with MMD we have found that our materials no longer reach a bottleneck in the copy process. I would recommend them as an agency for companies looking for effective and proactive solution providers”

Dr Tim Patel –
Astellas Medical Director UK

The MMD team have been a total pleasure to work with during a large, global fast paced trial that requires plenty of medical input for sites and our CRO team across Australia, New Zealand, and the United States.

“MMD have always been very prompt to address any questions from sites and kept our CRO teams proactively informed with all the site activities associated to patient safety, eligibility etc. We also appreciate that the MMD team feel very much part of our team and are very flexible to any new requests from the sponsor and open to suggesting, receiving, and implementing new ideas and adapting to the needs of the project. The team at MMD are very professional throughout and have been a trusted partner in the successful implementation and progress of this study.”

Director of Project Management –
Harvest Integrated Research Organization (HiRO)

As a virtual company, MMD is a vital part of our medical team.

“I have had the privilege of working with My Medical Department for nearly three years. My role of Commercial Director for a UK based pharmaceutical company has been the impetus for the relationship, but the partnership exists because of a deep level of trust and respect gained through colleagues who have previously worked with MMD.

As a virtual company, MMD is a vital part of our medical team. They have been working in partnership to ensure ABPI compliance of all promotional and non-promotional materials are activities. These initiatives have been extensive from being involved at concept development phase, amending medical content and validating final presentations via signatory process that MMD helped to implement. The volume of tasks has been overwhelming at times and we are very thankful that MMD have been there every step of the way to propose a variety of possibilities that have ultimately help to accomplish our objectives.

MMD benefit from being based in Australia and the UK, their communications have been excellent. The team is always readily available via phone, skype or email.

I have no reservations in strongly recommending My Medical Department as a future professional partner to any organisation.”

Company Director –
Specialist Pharmaceutical company

…professional approach, flexibility, strong attention to detail

“My Medical Department provided support to our medical affairs team during a period of particularly high demand. Their professional approach, flexibility, strong attention to detail and high performance ensured the team continued to meet business needs. I would highly recommend My Medical Department for any medical projects.”

Head of Medical Affairs –
Global Pharmaceutical company

My Medical Department have worked efficiently with diligence…

“My Medical Department have worked efficiently with diligence and communicates very effectively with multi-disciplined stakeholders. Their work and ethics have been of an impeccable standard.”

Medical Compliance Lead –
Global Pharmaceutical company

…their level of communication with me has been excellent

“My Medical Department has supported me and my colleagues for several years, providing additional medical signatory resource to a busy medical affairs department. In my experience, their service has always been very reliable, their level of communication with me has been excellent and they have always been willing to ‘go the extra mile’ to process urgent items when required”

Therapy Area Lead –
Global Pharmaceutical company